FAQs

We are now taking wholesale orders! Please message us so that we can discuss availability and rates.

Bangle size comes approximately 70mm for adults, but can be easily adjusted to fit even small children. We can pre-size bangles to your need upon request, though it is very easy to do yourself at home, or as a child grows. If you would like your bracelet to be pre-adjusted please send us a message with wrist measurement or age of child (for approximate sizing). All bangles are lead free and nickel free and are made from zinc alloy metal. Our jump rings and charms may contain brass or stainless steel depending on the charms, but are also free of harmful lead and nickel. Gold and silver are terms to refer to the color. Neither our bracelets nor their components contain any precious metals or stones unless clearly specified.

With inexpensive jewelry, tarnish can always be a concern. We take the utmost care in inspecting each item before it goes out to ensure you have a beautiful handmade piece of jewelry and that you don't have to worry about the longevity of the piece. We do recommend to preserve the life of your bangles, to keep them in a jewelry box or some way to limit their exposure to oxygen. With a little care these pieces are designed to be beautiful for years to come. Should your jewelry become tarnished, put in a bowl with some warm water, salt and baking soda; that will clean the spots off without the hassle of hand-polishing.

If your purchase has tarnished prematurely or you think you have received a defective product (such as a misprint or a charm has fallen off) Feel free to message us! We evaluate on a case by case basis but are typically happy to replace the item (when possible) if such an incident is reported within a reasonable time frame.

Each order comes packaged in a gift box with bow. Orders with multiple items will be wrapped together to conserve waste. If you would like your items boxed separately please specify at checkout.

All retail orders  take 5-7 business days processing time before your order is ready to leave our shop. Wholesale orders vary by product but are typically 2-3 weeks unless specified and routinely ship early. From there, shipping time will depend on what mode of shipping you select at checkout.

If your tracking says delivered, first off, check your property thoroughly. The package may be hidden or left with a neighbor. Next, call, or better visit your post office, they will be able to give you a clear idea of where your package is. Also if it has been stolen you will be able to report the theft and sign an affidavit there. Unfortunately, it is our shop policy that we do not refund or reship orders that are marked "Delivered" to the address provided by the customer. We cannot be held responsible for addressed provided to us incorrectly, postal theft, etc. Sometimes, even in these situations the package does "return to sender" and it make its way back to us. If that happens we will gladly refund or reship to the customer.

We do not ship internationally. If you are able to place an international order, it will be cancelled and refunded.

Wholesale listings are already offered at a sizable discount and are not eligible for any additional coupon codes or sales offered by our shop.

Coupon codes must be used during checkout in order to participate in the deal or sale. We will not add it on to your purchase after the purchase is completed. Please contact us prior to finalizing your order if you have any questions or problems with a coupon code or sale.

Sale prices will only be honored for orders during the sale time frame. Any orders before or after the sale the price is as listed will not be eligible for the sale pricing.